Refund Policy

We have a 7-day refund policy, which means you have 7 days after receiving your service to request a return.

To start a refund, you can contact us at connect@scapeid.com

We will notify you once we’ve received your refund request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.